Good questions

Check in is any time after 4pm. Check out is by 11am. Entry is keyless, so there is no key handoff. We text your door code the morning you arrive.

Same home, same hosts, lower price. Booking directly means no platform service fees, plus a standing 5 percent book direct discount on the nightly rate. Paying by bank transfer takes another 2 percent off, and returning guests get a further 12 percent.

If you have stayed with us before, your booking is approved automatically and you pay right away — we match your email, your phone number, or your old Airbnb confirmation code, and your returning guest discount applies by itself. First time guests send a short request, exactly like Airbnb with instant book off: tell us a bit about your group and the occasion, and we reply within 24 hours. Your dates are held the whole time we review.

Returning guests pay at booking, like any checkout. First time guests are never charged when they submit a request: we approve first, then send a secure Stripe payment link, and your card or bank account is only charged when you complete that link. If we cannot host your dates, the request simply closes and no payment ever happens.

When you pay by bank transfer (ACH) we take 2 percent off the nightly price. Bank transfers cost us far less than cards, and we pass that along. Card payments are always available at the standard price.

Your dates are held the moment you complete checkout. Bank transfers take a few business days to settle, and we email you the moment yours clears. If a transfer fails, we release the dates and let you know.

Yes, in the driveway, plus street parking out front. Fair warning from past guests: the driveway is snug for full size SUVs and minivans, so bigger vehicles may prefer the street. If you drive electric, there is a Level 2 charger with a NACS connector.

Very. The backyard is fully fenced, and we keep a pack n play, a high chair, and a baby bathtub here for guests — all free. If you are bringing an infant, just check what you need during booking and it will be set up before you arrive. Infants under 2 do not count toward the 6 guest maximum.

Please do. Orange, pomegranate, apple, and fig, depending on the season. Whatever is ripe is yours.

Full refund up to 14 days before check in. Half refund up to 7 days before check in. After that, stays are nonrefundable. Email us if something unexpected comes up and we will do our best.

Refunds go back to your original payment method. Card refunds usually appear within 5 to 10 business days. Bank transfer (ACH) refunds can only be issued after your original payment has fully settled, so allow a few extra business days. If we ever cancel on you, for example if the home becomes unavailable, you receive a full refund of everything paid.

Occasionally an ACH transfer is returned, usually for insufficient funds or a mistyped account. If that happens your booking is released automatically and we email you right away. You are welcome to rebook by card for instant confirmation. Nothing is owed on a failed payment.

Accidents happen and honesty goes a long way — a stained sheet has never cost a guest anything with us. The rental agreement covers damage beyond normal wear: we document it with photos and receipts, share them with you, and charge the payment method on file only for actual documented costs. Please tell us about anything that breaks so the next guests are not surprised.

Payments run entirely through Stripe, the processor behind millions of businesses. Your card or bank details never touch our servers, and your statement will read Casita Dunsmuir so there are no surprises. If you have a billing question, email us before disputing a charge — we resolve things fast, and the refund process above is quicker than a bank dispute.

No pets, without exception for comfort and allergy reasons — we want the home reliably allergen free for every guest. Trained service animals are not pets and are welcome under California law; just let us know one is coming so we can prepare.

No parties or events of any kind. The home is in a quiet residential neighborhood, quiet hours start at 10pm, and only registered overnight guests may be on the property.

Four cameras monitor the exterior of the property only. There are no cameras inside the home, and no audio monitoring indoors. We disclose this up front because you should never have to wonder.

Yes. Our City of Los Angeles home sharing registration is HSR24-003532, and we collect the city's transient occupancy tax on every stay.